Business Continuity Testing starts with the risks
All business continuity analysis should be risk based, and risk
prioritised to deal with the important business risks first.
This means that any risks to your business need to be
identified, examined and dealt with. There are 4 options for
dealing with each risk:
1. Reduce the risk. Reducing the risk falls into 2 categories -
reducing the likelihood of the problem occurring and reducing
the impact of the problem if it does happen. A simple example is
that by having a fire alarm you are reducing the likelihood of a
fire spreading unseen and by installing a sprinkler system you
are reducing the impact of fire.
Reducing the risk is often referred to as mitigation. For
example, data backups are a form of mitigation. They reduce the
impact if a problem occurs which affects the primary data
source. Any mitigating actions require testing to provide
assurance they work when required.
2. Transfer the risk. This is an interesting option which may be
seen as a get-out, but which is a perfectly valid thing to do.
By transferring a risk it becomes someone else's problem and you
therefore have the risk covered. We are not talking about
blaming someone else, or even transferring the risk to someone
else in the company.
For example, there could be a risk that office space will not be
available in the case of a disaster in the main location.
Therefore the risk can be transferred to a third party company
which organises office space for disaster recovery and keeps
offices available for companies who need such a recovery service.
3. Accept the risk. By accepting the risk of a potential problem
you are at least aware of its existence and can plan for it
happening. If it is a risk that would have no impact for an
acceptable period of time it should still be noted but you may
decide to take no action until it occurs.
Almost by definition, accepting a risk is also reducing the
impact of the risk as you are aware of the potential problem and
can write it into your business continuity plan.
4. Ignore the risk. This option should never be selected. There
is never a reason for ignoring a risk once it has been
identified. A risk can be accepted (acknowledged) but must never
be ignored.
Once the actions for each risk have been identified, then
anything put in place to help cope with a risk needs testing.
However, many companies either test nothing at all or try
testing every facet of a business continuity plan. Both methods
are doomed to failure. The answer is to adopt a risk based
testing approach from two perspectives: the business continuity
plan is fit for purpose and it will work when invoked.
A health check (testing the plan is fit for purpose) needs to be
performed by someone other than the authors of the business
continuity plan. Ideally it's performed by an independent third
party that specialises in testing business continuity plans, but
it could be a disinterested party from another part of the
company. Independence is essential here for an objective
assessment.
Testing the plan will work when invoked, must be viewed in a
business context and the elements of the plan prioritised so
that the risks with the most business impact and likelihood are
tested first. This approach and the techniques to perform
business continuity testing in a cost effective manner are the
subject of other articles.
Copyright Acutest UK 2005
About the author:
A Streeb is an experienced practitioner of business continuity
testing at Acutest, an independent consultancy specialising in
business continuity assurance and software testing services. For
more information on this topic visit http://www.acutest.co.uk or
send an email to enquires@acutest.co.uk